Return and Refund

Return Policy

  • Buying any standard furniture item from us, you can return it within 14 calendar days.
  • To be accepted for return, items must be in complete configuration and without damage.
  • The customer has no right to reject a tailor-made item of proper quality.

Ways to return

  • You can return an item to the address of our showroom in Ivano-Frankivsk (1D Halytska Street)
  • To return from other cities, you may use courier services (at their rates).

Refund Policy

  • A refund is issued upon return of an item to the company’s showroom by the same payment method the purchase was made.
  • Upon return of an item to the showroom, it is diagnosed for completeness of configuration and the absence of damage.
  • The company is not responsible for the quality of packaging and damage that may occur during the return delivery by the customer or third parties.
  • In case any damage is diagnosed, the cost of restoration is estimated and agreed with the customer. The restoration cost is deducted from the refund amount.
  • If damage is not recoverable, the item is not subject to return.
If you have any further questions, please do not hesitate to contact us by phone:
+38 (099) 26-55-337
or by mail:

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